“Terrible service, 5 days to replace a windscreen, only after I contacted them 3 times, no help, no replacement car despite my policy saying I should get one. Refused to put me through to their complaints section, doubt they even have one. Would never use again and would never recommend them.”
“Had sending bad ratings but trying to contact and am locked out due to the new log in. It won’t verify me and need to update my insurance. Used these in the beginning as were quick and easy to contact”
“So far so good. A very good price offered and accepted and the process and communications is clear and easy to understand. I am very hopeful that this will be a beneficial long-term relationship.”
“Got my renewal quote and was offered a cheaper price from my last years insurance without having to trawl the Internet for a cheaper quote, which is very unusual because if you usually just automatically renew it always goes up.so thank you.”
“I have on several occasions tried to log in, which doesn't work every time, they have changed my policy to monthly, who even uses car insurance monthly? I can never get hold of customer services, so their customer services is basically non existent, it pays to have someone at the end of the phone, but in this case they are not even on the chat to help out as I cannot log in, over and over again I have had this problem”
