“Unfortunately I have had to cancel . I was purchasing a different car and sitting in the dealership, I went onto to app to update new registration but it wouldn’t let me do this, there is no telephone number to contact, so I have had to insure with alternative insurer, maybe the system needs looking at as you may lose further customers”
“When paying my car insurance it states that if you need a paper copy then contact us. No contact number, so I go on live chat (which was a waste of time) just kept saying I do not understand the question. So I contacted One Call (Brokers) still no help. Now I have sent an online email through the portal requesting a paper copy. If I receive this I will up my stars in my review. I cannot answer tge other questions asked as my issue has not been resolved.”
“Hi can I please leave a review to a Court ey W who was very very helpful this morning with helping me make the change of reg cars completely seamless very very helpful just a BIG THANK You and thank you yoga Mrs L Crump”
“There was no way to talk to anyone about a query. There is a live chat facility but you can only get to it if you are renewing and are an existing customer.”