“My wife had contacted Yoga Insurance to let them know that we would nir be renewing our insurance policy through them , then we had an email telling us that our Insurance policy had started again with them , it srarted on Wednesday 25th Sept , my wife cancelled the pollicy on the same day but has been charged £50 to do so , this is an absolute disgrace as we had let them know we were not renewing with them , i believe that we had a 7 day cooling period to cancel with no charge , scandalous service”
“My insurance was supposed to automatically renew, instead I received email to say it had expired and was left with no insurance. I had to quickly renew it myself and it cost me more money. You need a telephone number and a real person to speak to as autobot is useless.”
“I put all my husband’s details in for quote as an additional driver on my new policy but when I looked at the policy details after paying the whole annual amount my husband had not been added and when I tried to add him within a day of taking out the policy it said I would have to pay an extra amount although the quote was with my husband’s details being given. This means he can’t drive our car and there’s no one to contact or correct this until tomorrow and only then for a limited period between 9am and 2pm. It’s been difficult to navigate the Yoga site with it saying there was an error- not at all what I signed up for”
“i have 2 insurances on the same email and it will only let me sign into one which is no good when i change my car, no phone number to speak to anyone and the chat help online is only until 2pm which is silly when most people work till 5pm”
“I cannot register with the website to check my details. I've tried over the last 48 hours and no email to set a password has been sent out to me. Disappointed”
“STAY AWAY from this company! They will catch you out in anyway they can. Typically after the cooling off period when they decide to reply to your emails. No contact number, very poor customer service!
AVOID AVOID AVOID”
