“Slightly aggrieved that I had to pay a £49 admin fee to cancel the policy especially as it had not started? Where was the 7/14 day cooling off period? Didn’t realise that we couldn’t add our 21 year old son to the policy….”
“I was insured by One Call but on renewal the premium was not competitive, used a comparison website and the best was Yoga so I went with that quote. Had a bit of hassle with cancelling my policy so it didn’t renew with One Call so I was pleased to move but I see Yoga and OneCall are in the same office🙄, one call should have offered the same competitive quote as yoga and saved me the hassle, feel like I was being conned by one call and now Yoga”
“Booking and paying was easy as are all ins companies Proof will be in the pudding.Only just joined so cannot make fair comment on their actual practice. If they practise what they preach then all will be good”
“You help me with my car after a accident but now I got problem with my insurance as I had to take out a new policy and you still got the old policy on my account my car was written off by your engineer so why do you expect me to pay for two policies frist one is SN64RNV my new policy or for my new car SG17 JZF”
“THIS IS NOT A SITE FOR DYSLEXIA NO PHONE NUMBERS NO HELP AT ALL THAY NEED REPORTING FOR THE LACK OF HELP JUST HOPE I DONT NEED TO USE THEM IN THE TIME OF COVER.”
“Easy on line and very good quote. I can’t say further until (hopefully not) I make a claim. There is a concern in reviews re a lack of personal contact, and confirm I feel the same. Time will tell”
“Initially easy to up setup insurance policy .,.a competitive price ., although A little sneaky having the addon For a guaranteed courtesy car the free option wasnt worth its weight in words *subject to availabilty and no courtesy car if yours is written off etc Breakdown cover is subject to a £20 fee ! Not quite inclusive”
“The sign up process was very good, straightforward and the price competative.
I cannot score higher however because,as yet and hopefully never, I have not had to make a claim so do not know how that side of the business will respond. I am really hoping it will remain a positive experience.”
“The cost of the insurance was ok but when my current provider came back with a cheaper quote.
Yoga wanted to charge me over £50 to cancel
The insurance doesn't start till the 19 April plus where's the 28 days cooling off period.
I'm stuck with them now but suggest you think twice”
“Price competitive.
Did not appreciate receiving an email short before renewal to state that ‘a Pre -authorisation sweep had been done on my bank account and it had either run out of funds or expired.’ Neither were true as it turned out but I spent several hours trying to check. Very worrying with so much bank fraud going on.
Had any body had a claim processed smoothly.?
Question below is nonsense as the yoga is not contactable by phone.
had either run out of fun”
“The price is good value for what you get , the only problem is wanted paper copies of policy as I only have an tablet (pensioner) also no phone number !!”
“It would of been better if there was a phone line to help people like me who are computer illiterate ( I'm 78) it would of taken about 10mins to help me through your web site.
It took me about 4 hours after going on the chat 4 times.”
“No good for anyone like me (78 year old) who isn't into computers.
A phone number would be good to get help.
How do I get into the portal to cancel the auto renewal?”
“Wouldn't quote me on my existing policy for a new car, had to cancel with a charge. However, they did quote for the new car on a new policy....Mmmmm makes me think money making????”
“I got the deal i wanted, but boy was it hard work. I was quoted £147 approx, via confused ,com. but every time I was about to pay it changed it to £648 and I had to start again, this happened 3 times. The time i managed to buy the insurance, was going to be my last attempt, so it was a close call.”
