“You said that my insurance will be cancelled because there is a problem with payment but you have taken the pay ment the office hours are ridiculous 0800-1400 Monday to Friday so I can't get in touch with a human,there isn't an email address either it's ridiculous”
“Fairly simple and straightforward to proceed although inevitably there was some backtracking to do.
I had made it clear at the outset which extra services I had chosen but I still had to go through a selection process and I did not like then having to make decisions as to which level of service I had decided upon.”
“I was a year with Yoga Car Insurance. I made no claims during that time.
However, I forgot that it was automatic renewal and so I cancelled on the renewal date as I already had insurance with another company.
I was disappointed to find that I was charged £49.99 plus 62p for the few nighttime hours I was insured. I felt the company could have shown a bit of discretion here wrt these charges as it was an honest mistake on my part”
“I haven’t actually renewed with you as was unable to gain access to the portal and the robot was not responding when I wanted to let you know I would not be renewing the policy. This was extremely frustrating and annoying. Please cancel any policy you have now set up with immediate effect and send me confirmation.”
