ZIPTRANSFERS Reviews

Name: ZIPTRANSFERS
Address: ZIP Online Services SL B55532899 C/Llovera 53, 5-1 43201 Reus SPAIN, Reus
Rating: 4.72

4.7 Rating 9,016 Reviews

93 %

of reviewers recommend ZIPTRANSFERS

Company Reviews

Metrics

4.7

Based on 9,016 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked the transfer using the 24hour clock & apparently the driver arrived but without a phone call or email he left again so 12 hours later when I am expecting a driver nothing happened & I had to phone the office to discover he had been 12 hours prior. I had to provide a phone number three times on the booking form but no one could have phoned not the driver or the office to tell me of my mistake even if I had received an email to say the driver had been & no one was there I would not have had 10 people waiting to go to the airport, I could have arranged something else given enough time.”

Helpful Report

Posted 6 years ago

“The last 3 bookings, despite earlier good experiences, resulted in our arrival and no taxi driver. Each time we had to call, and each time we experienced some delay. We have decided not to use your compancy again.l”

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Posted 6 years ago

“The Driver was speeding, he was driving too close to car in front trying to bully them into going faster. Very dangerous.”

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Posted 6 years ago

“The driver late.”

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Posted 6 years ago

“We were waiting at the meeting point from 9.30am for a 10.00am pick up by Zip Transfers. Nobody from ZIP Transfers to meet us at the meeting point, At about 10.20am after trying to contact ZIp, We then had a call that the driver was waiting outside the cruise terminal meeting point on the side of the road instead of driving into the cruise terminal, Having to drag our luggage about 100yds to the taxi.”

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Posted 6 years ago

“Nobody to collect us at the airport could not find anybody to ask”

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Posted 6 years ago

“Waited 40 minutes for car to arrive. Had to phone call centre twice.”

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Posted 6 years ago

“We arrived at the airport and found several Zip taxi drivers but was told we had not booked with Zip. After showing our booking confirmation we were told our driver was running late and would be 15 minutes. We waited and he arrived!”

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Posted 6 years ago

ZIPTRANSFERS is rated 4.7 based on 9,016 reviews