Good thick slate, beautifully finished slate surface, edges bevelled perfect, clean drilled holes. Lettering is perfect quality deep engraved into the slate and careful accurate painted lettering. The slate arrived really well neatly packed, almost gift wrapped. The product was made in less time than expected and I received a call to say it was ready and would be with me on Monday, which it was. Clearly they care about their product and complete customer satisfaction. This product completely exceeded my expectations as did the service. Thank you, I will be referring you to all.