This is the 3rd year running that I have insurance with you for my car. Every single year my premium goes up 200% on renewal (having claimed nothing during the year). I cancel the renewal and REAPPLY with you via a comparison website and I pay half of my renewal price... my loyalty gets rewarded with a 200% price hike... I really like you people and you always come on top as the best service but PLEASE could you try not to increase the price for me (and others I suppose) at renewal time? I want to stay with you but it is a hassle to cancel every year and redo the insurance... I think this is a really stupid and weird way of customer retention... don't you think?