Ordered blinds nearly 3 months ago, never came, chased and chased customer service who told me they had been delivered but couldn't tell me on what date?? After lots of chasing admitted probably not delivered and would replace - then ignored me and didn't replace. Sent multiple emails over and over again, when they do respond they make promises to refund/replace and then just ignore me again and do neither. They have my money but I have no blinds. 3 weeks since I was last able to get a response. Don't order anything from this company - they will take your money and not care about providing a product!