Ben
As a checkatrade member for nearly 5 years, I was proud to advertise and use their services. That is until I had my membership revoked due to falsifying reviews. I collected genuine reviews from my customers after each job, sending them a direct link when I sent my invoices to them. I was averaging 2-3 reviews a month. I have never falsified any reviews and now I'm extremely upset due to this being my only form of advertising! I wasn't sent any warning emails or notified of any suspicious activity, just an email to say my account was closed. I have tried to phone them several timesnbut keep getting the same generic response about fake reviews on my profile This has now made me virtually jobless! Edit: To your response, this is the same message I am getting from your team. There has been no investigation into where the ip address is from, nor will you give me the ip address or names of the people that left the reviews. I have a genuine business that valued real reviews. Why would I need to falsify reviews? All my customers are contactable and you refuse to contact them. Edit 2: I was finally able to speak to someone it’s not an ip address issue, as he stated the message from you was a generic response. I had apparently been buying reviews. Why would I jeopardise my only form of advertising with fake reviews? Checkatrade go on the policy of guilty until proven innocent, but never try to find you innocent.
1 year ago
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Checkatrade.com has a 2.1 average rating from 459 reviews

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