Paid extra for "Flexibook" to allow amendment 1 hr before departure, stated time of departure 13:45 from Dublin airport. Tried to amend at 12:30 website won't allow change. Spoke to call centre. Apparently as the bus starts at 13:20 in Dublin city centre this is the cut off time not the departure time from Dublin airport!. Clearly misleading information on your website and flexi booking isn't what it is claimed to be.
1 year ago
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