Booked overnight bus 2 weeks in advance. Departure time changed 10 days prior to departure to accommodate a new stop. Ok no problem. Then receive an email cancelling the service altogether 5 days prior to departure leaving me having to book a very expensive hotel room at the airport. This was due to the "unforeseen circumstance" that is the clock change. Yes. The clock changing that happens every year and, according to their staff "causes scheduling issues every year". Well how about you don't making it bookable at all? Very poor customer service and I dare say this will be my last time travelling with this company.