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CHRISTINEPHILLIPS
I ordered goods last October and used my Gift Master Card, that was valid for 4 weeks. I printed off the details and the printed information shows the correct card that I used. When I looked at my bank statement it showed that Amazon had taken the amount out of a different account, my Debit Account. The Gift Master Card was by then out of date, I could not check if they had also taken the money out of there too. So I had lost the money from the Gift Master Card as by the time the goods had come and I had checked my statement, it was out of date and could not be used. I have run customer service many times since this happened and I am always told someone will come back to me within 24 hours and no one ever has. 10 months later I am still without the money!
6 years ago
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