I am a disabled man, only partial use of one arm. This joke of a company delivered something I bought from Ebay. I answered the intercom and driver said "I have two big heavy packages and you need to come and give me a hand" Firstly then they should have sent two of you. Secondly I can't. He then chuntered away bringing the packages to the bottom of the fifteen steps up to my apartment, and as he walked in he slammed the door, like a belligerent child. I watched as he easily managed both packages to my front door before sarcastically telling me "thanks for your help" to which I snapped and told him to get the f**k out. DO NOT USE THIS COMPANY BY CHOICE, I am absolutely disgusted by this experience and will be raising this with the retailer. If I could give 0 stars I can assure you I would.