I ordered washing machine and fridge from ao.com from the moment a placed my order and paid for it the phone call started about selling insurance and extra services from ao witch I never agreed to have this terrible experience and violation of mine privacy that was just a start of things that went wrong with ao. I started receiving text messages concerning mine delivery date and time. First message was that the delivery will be made around 8 am that was send to me around 11pm witch for me is lacking of good manners. Good taste and professionals services indicates that all phone calls concerning business should be made before 10pm. Second message send concerning delivery was stating time of delivery around 9am. On the day of actual delivery I received phone call at 7.20am informing me that delivery will be made in 10 minutes witch was not acceptable for me because is new property and I can not get to it in 10 minutes in rush hours traffic. Not to mentions very rude driver lacking basics manners. All experience shopping with ao was one of the worst I ever experienced. I would not recommend you use the company if you looking for smooth process. I already started informing family and friends about terrible experienced I received I would never use them again. Price is not everything sometimes is worth paying extra for polite professional service. I decided to cancel my order and to take my business elsewhere...