We arrived to pick to up the click and collect item the member of staff was standing around doing nothing had to go and pick our items with hesitation in her breath with a huge trolley that wasn’t needed for 3 item. She was very patronising and sarcastic and always calling us darling which we didn’t like at all no need for this very rude!!! Also she called us sweetheart which we didn’t like there was no please or thank you she really didn’t wish to help us at all was very lazy lady in her 50s dark hair tied up will not be coming here again we were treated like we were criminals as we didn’t have ID as we had a bank card connected to the account she said I’ll let it slide this time! How dare she we always do things the right way spend hundreds of pounds here and we were treated very disrespectfully!!