My 80 years old mother lives with me and due to her reduced mobility I am needing to alter my bathroom to fit her needs. I purchased a new bathroom with shower enclosure to replace the bath in January 2018, and was delighted with the care and attention that I received from the Bathroom Adviser at B&Q. He convinced me to use the B&Q Homefit service to install the bathroom and assured me that their installation was first class. Following a survey of the bathroom I received notification that my bathroom would be fitted on 03/04/2018, and as agreed I removed the tiles on the bathroom walls. All seemed fine until suddenly on 23/03/18 I was contacted by B&Q Homefit to say that their fitters had walked out on them and they coulld now not fit the bathroom until JUly 2018. I contacted the B&Q store where I purchased the bathroom and installation service as I can not wait till then to have this bathroom fitted due to my mothers rapidly reducing mobility, and was told that it was not their problem and I would have to fight it out with the installation service. I have paid a deposit of £630 on this already and am due to start paying for this non existant bathroom in April 2018, and am not getting any cooperation from B&Q to stop the payments being taken by the Credit Company. I am appalled at the lack of customer service I have received and have been told that I should find my own installers. The whole reason I went with thir installers was so that B&Q were responsible for any problems that may arise with the bathroom products or installation. If I find my own installers then B&Q will only wash their hands of this, as they have already.