Tried in store to order 4 rolls of wallpaper at B&Q Cribbs Causeway, Bristol. The guy there said they were having trouble placing orders in store and suggested we go online ourselves when we get home. We did this, and tried to use a £10 voucher we had been sent by B&Q. Despite the website accepting the voucher code, it did not take the £10 off the final total. My wife has now had to ring a help line and told to try completing the transaction on line and seeing if the £10 gets deducted. She said if not ring me back.....jeez, forget it, we’ll buy our wallpaper elsewhere. Dreadful customer service all round.