DO NOT BUY FROM THIS COMPANY!
I paid $450 for a projector and it took more than a month to arrive. And they sent me the WRONG item, a model that is much cheaper.
It is a hassle to get a refund. They sent me a screenshot of the wrong item from a site (I don't know which site) which showed that the item costs AU $441, telling me to accept the refund of $65.
I had to reply them with another screenshot which showed that the item cost $297 (I found a cheaper one earlier).
So far, they have not agreed to do a refund despite me asking them to do a full refund for me. I have never had such issues with an online shopping company, ESPECIALLY when they are at fault. If they cannot send me the correct item, why can't they do a simple refund?
5 years ago
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