The customer service has been perfect. I bought a Masterbuilt 1050. The first one I got turned up in a real bad condition (looked like someone drove a forklift into it) I called and they got me a new one sent out, it arrived in a couple of days. Also had an issue with one part on the new one and they sent me a new one straight away. The damage on these come from the storage and the delivery, Masterbuilt have had a lot of issues with that so I know it wasn’t BBQ lands fault. Even so they acted quickly and sent replacements, can’t ask for more than that!
2 months ago
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BBQLAND has a 4.81 average rating from 2,392 reviews

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