I wish I could leave a negative rating!!! Avoid this Company AT ALL COSTS!!
I have spent a stressful month trying to get my Son's money back from these cowboys. He bought a used car, assured by the Salesman it had been checked by the service dept and was perfectly road worthy. They took his hard earned cash and within 3 days it had major faults including a massive oil leak. We took it back and the guy I handed the key back to said he was one of the finance team but in his opinion, it had never been checked. Great!! With the salemans lies ringing in my ears, I stated we just wanted a refund and would not have the car back.
We have had to ring many, many times, been told lie after lie, been put through to probably every employee to ask for our refund. They tried to tell me my Husband had agreed to have the car back and when I said that wouldn't be true they tried to say my Son had agreed to it! TOTAL LIARS!
They stated the Director could only issue refunds and he was out of the country (despite personally signing for my 2 recorded delivery complaint letters)......
They have no morals, no empathy towards people's personal circumstances, my Son has lost work because he's had no car, we've all been under massive stress because they refused to refund the money for a car that was not fit to be sold in the first place.
We had to go through the AA to act as a mediator to eventually get the money refunded. These wasters should never have an AA award on their wall. They are an absolute joke and should not be allowed to sell cars!
AVOID! AVOID! AVOID! AVOID! AVOID! AVOID! AVOID!
3 years ago
BCS Car Credit has a
2.3
average rating
from
22
reviews
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