Although I have paid for the service, I haven't used it. The inter action with the principal was great, I was able to get some one on one with him that was helpful. I now realize that I wasn't prepared to use the services and needed to restructure my approach to social media. At this point I am concentrating on writing and editing my eleventh book, and getting them out on Amazon, Good Reads and Smashword. Once, they are set up, then I will attempt to re-engage and try to determine how to best use your services. The main thing I have learned is that writing a book is easy, selling it is the challenge, and that requires the ability to get the book out into the public's view. All that I have accomplished, beside writing eleven books, is spend a ton of money, to the benefit of others. I look forward to one day understanding the marketing side of social media, it seems to be the catch all for selling books, and I trust that your process will be helpful in the future.