I purchased 4 bra and when I received them they were Ivory instead of white. That was my error! I had 3 Whites and 1 Black. I immediately returned the Ivory and didn't even take them out of the box let alone the out of the plastic bag they came in. I sent them back and checked the USPS postal number daily and then I finally see that they were delivered back to them on February 7, 2018. I still don't have my credit and their policy "says" 7-10 days! Well I called Saturday, Feb.24, 2018 and was told a manager would call me back. Three hours later, I called again and "surprise, surprise" the manager had just returned!!! I talked with her (or should I say tried to talk to her" and she said she was so sorry and then got very nasty when I told her it had already been 17 days and she told me with a purchase this large they had to make certain the bras were in pristine condition before they could refund it. WHAT THE HELL??? what about the policy of 7-10 days refund??? What a joke!! Then she said she would call me and I asked her to email me instead because I didn't want to talk to this ruse little snip again. Well it's 4:04 pm in Fl and I still haven't heard back!! DON'T BUY ANYTHING YOU THINK YOU MAY HAVE TO RETURN!! I WILL never BUY ANOTHER BRA FROM THEM!!! BE WARNED!!!!