Arrived with in-laws to initially scope extensive mobility equipment i.e recliner chairs, beds, etc. Advisors were not the typical pushy salespeople but happily left us to try out the recliners etc but were on hand to answer all of our questions however silly. Following great advice, my in-laws purchased 2 recliners. Andrew Scales, the manager together with Chloe Richards, Mobility Sales Advisor gave all payment options and aftercare advice. Again no pressure to purchase until 100% sure. Follow-up with jointly agreed on after-sales phone calls to confirm delivery and the purchase was what was exactly wanted. PS aftercare service gave contact numbers of other companies on how to dispose of old sofa. Excellent customer service throughout ....in-laws already have said will be returning to purchase a mobility double bed.