Misleading Delivery Advice
Trying to buy a riser recliner chair for my Mum on their website.
Picked the one I wanted - stated 'Available for delivery on Monday'.
On completing the checkout process no such delivery option, contacted Customer Services who were rather vague and said that 'Available for delivery on Monday' meant that they could deliver it from Monday.
Also the next day delivery price is misleading - states £24.95 but appears to be actually £39.95 (and I'm in Essex, not NI or Highlands of Scotland).
Also, signed up for email notifications but never received their very generous £5 off (a £800 chair) code.
Date of experience: 11 November 2022
Further - they had my review taken down from TrustPilot and I am now inundated with postal spam which can only have originated from them sharing my data.
1 year ago
CareCo UK has a
4.2
average rating
from
202
reviews
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