27/06/23 CareCo took my scooter in for a minor repair. Four days later, it was confirmed the repair had been completed and was scheduled for delivery by courrier the next day. I tracked it on the courier’s website, said retailer had cancelled order. Contacted CareCo, they reassured me all was in hand. Still nothing days later and I am due to go away for a month for medical treatment and I still don’t have my scooter. No response by telephone 17 attempts to call them today. Customer service completely ineffectual. Avoid at all costs. Being disabled is not fun. Having to rely on incompetent and non communicative services is very disappointing and frustrating. Put yourself in my position CareCo…GET THE JOB DONE and satisfy at least one of your customers!
10 months ago
CareCo UK has a
4.2
average rating
from
202
reviews
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