First time booking with this company. Seemed OK. Was emailed saying I needed a £200 cash deposit to which I phoned and asked would my visa be OK. Was told yes not a problem. When I arrived I wasn't able to use my visa and it was a £1000 credit card deposit I needed instead. Which I didn't have on me. So I have to cancel jetcars insurance then pay for the hire company's one. Paid £137 carjet also £149 for company plus deposit. I was mis sold information. In the end I never took the car. Got all my money back from budget car rental with no problems. I asked for a refund from carjet but now I'm not hearing anything back form them. I sent them the email regarding the £200 cash deposit they sent me. Also I sent them the receipts to show I never took the car and budget car rentals refund. I have emailed and phoned now I'm getting my phone calls declined. Very professional. I would advise not to use this company.