ABSOLUTELY UNACCEPTABLE!!! If I could give -1 I would. I rented a car from carjet and filled in all the details. It says Bristol airport but it not on the airport car rental area. You must walk for around 10min to get there which you might think it not a lot but with heavy bags it’s a dreadful walk. If the service was good this wouldn’t be such a problem. I arrived to pick up the car and they wouldn’t let me because I was 22. And minimum age is 23. This information was not displayed before renting the vehicle. I called multiple times and they only picked up after 1h after rental. Every time I spoke to them they were speaking in a very arrogant manner. First time I spoke with them they said they were having system problems and couldn’t give me the car yet and I had to wait for no determined time. Second time I called, and after arrival to the rental building, they said they would not give me a refund because it was in very small letters in the terms of conditions and I should have read them. Clearly there is a problem with the sites company. In every other company when you put your date of birth it gives you the options you have or if it’s even possible to rent a car. Sounds like a scam to get money from clients. Never again renting here!