I am not happy. I picked up the car yesterday from Gatwick. The Drivila office told me that it was better to pay their everyday cover instead of 1500 held on the credit card as i would have to challenge Carjet legally to claim back any money, should i have an accident etc... He told me that it was impossible to claim back money. And it would be better if pay Drivila 380 pounds to cover my 10 days and then any issues or damage would be written off and no issue.... How can this be? So I paid 360 pounds with Carjet, then another 380 pounds to Drivila as i was told that Carjet was not worth claiming against should anything go wrong. I feel i have been tricked and conned, legally of course as i am not an insurance expert..... It is misleading and quite wrong.....
Also, impossible to contact anyone at Carjet, Drivila etc.....
It is agent upon agent, not clear and i am now 700 pounds to the bad. When i assumed, stupidily it was a good deal at 380 pounds....
I am not rich and not looking for anything but fairness.
Thank you for listening to my sad story.
8 months ago
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