Booked and paid online, went to collect car at Heathrow, when we got there the office person said we needed to pay over £400 more for the insurance but I explained that in the email confirmation the insurance was already included. Cancelled there and then and we didn't go ahead and they now will not refund us even if we didn't take the rental car. Crazy dishonest people, do not use!
3 weeks ago
CarJet.com has a
1.1
average rating
from
794
reviews
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