I booked a test drive in a Peugeot Partner Tepee for Saturday the 14th of April at your Hillington Car Store. When my wife and I arrived at your showroom we were met by Craig a very friendly young man who arranged for the vehicle to be brought to a viewing area unfortunately we were not offered a test drive which I suspect was due to an engine management problem. Craig went on to tell us about the multi-checking system that the vehicle would have done to it and the 2 problems that I pointed out would be fixed. The first problem I noticed was that the retaining clip for the bonnet stay was broken and the arm falling down beside moving parts of the engine, the second observation was the rust along the edge of the tailgate. Both of these issues were as Craig put it minor and would be fixed before we picked the vehicle up. On that Day we paid a deposit and were told that we would be contacted by the handover team during the following week. On the Wednesday a girl called Andi called me to say that my car would be ready at 4pm on the Friday the 20th of April, I mentioned that the 4pm slot was not the best time for me and suggested an earlier time or maybe the Saturday, unfortunately Andi didn't get back to me and when I called on the Friday to make sure the vehicle was ready she told me that I had agreed the Saturday appointment. On the Saturday again I called to be told that there was a problem with the car now and I wouldn't be able to pick the car up due to an engine management light suggesting a problem with the Diesel Particulate Filter and after speaking to Alan in the service department agreed to await a call from your team on the Monday. At 5pm on Monday I had to call to find out what was going on as by this time I had made a payment by bank transfer for this car. I was then told that it would be the Wednesday for picking up the car. Once again I re-arranged work to suit travelling from Bathgate to Hillington to pick up the car and had to call again only to be told at the 11th hour that the car was still not repaired and was having to be sent to a Peugeot Dealer to have this fault diagnosed.I was then promised that the car would be ready to pick up on the Friday at 11am so I made my way to Hillington and at 10.40 sat down with a nice young girl to finish the paperwork, this was completed at around 11.10 and I was told that my car would be with me directly. Time ticked by and after asking about 3 times what the holdup was and each time being told my car would be with me directly a gentleman called George came to speak to me at just after 1pm and explained my car was not ready and I would not be able to get my car on that day. I was now faced with trying to get from Hillington to Bathgate by public transport, George arranged for a driver to take me to the train station and after about an hour and half I arrived home with no car. Later that day I was called to to be advised that the car was now ready and I arranged to pick the car up on the Saturday morning. My wife and I had to travel to Hillington by public transport and on arriving at the car showroom we were taken to the handover area to see the car with a purple cover over the vehicle which was removed by the hand over girl. I then had a look at the car to find that the rust along the tailgate had not been repaired and the bonnet stay clip had had a botched repair that didn't work. Someone had actually glued a different type of clip which must have taken a bit of time in order to save the cost of the proper clip which costs 14p. The car had supposedly been valeted however with some embarrassment the young girl who was handing the vehicle over had to agree that the standard of the car was less than satisfactory. George was called and he eventually put a plastic zip tie on to hold the arm away from moving parts of the engine, he then said that he would call me the following week to pick the car up from Bathgate and have the paintwork and bonnet clip repaired well surprise surprise it's now a week later and no call. I have had a £50 valet done to the car and it is now very clean and presentable. Buying a car should be a pleasant experience however my experience of the Peter Vardy car sales is just like the large number of customer leaving reviews on Trust Pilot. You can be assured that as car dealer you have sold me your first and last car. Very disappointed with the the whole experience and the false promises by your team. Donald Firth SJ61OXW