Colin Ragg
I had problems with a salesman taking a deposit then not calling me back but it eventually got sorted out and I purchased a Ford Focus. There was an issue when I went to pick up the car as a warning light was on and I was left waiting for just under two and a half hours. The next morning as I was driving to work the warning light came on saying tyre pressure sensors not detected. I phoned to say there was an issue and I would bring the car in at 13.30 only to be told that if they were too busy they wouldn’t look at my car. I turned up anyway and the car was looked at and when I got it back the warning light was out. Two days later, on my first drive out, the warning light came back on. As it was a Sunday I didn’t phone until Monday morning when I spoke to the salesman I had dealt with, Scott. He phoned me back later as promised and said they were looking into it and someone else would call me the next day as it was his day off. I received a call from a lady who deals with the repairs. She told me that they wouldn’t be able to look at it until 28/3. As it was only 5/3, having only picked up the car on 28/2 and it had already been back in for repair I said that this was unacceptable. She then said if I wasn’t happy I should take it to a ford dealership and get it repaired under warranty. Again I said this was unacceptable to which I was told that she would have to speak to a manager and get back to me. It is now 22/3 and am still waiting. It seems as soon as Peter Vardy has your money they want nothing more to do with you.
5 years ago
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CARZ Glasgow has a 4.7 average rating from 8,169 reviews

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