I feel this company is a scammer. I placed an order hitting order by accident then called customer service within 30 secs. I spoke to Sara and asked the order be cancelled it took 5 mins of repeating the same request but she finally said ok. A day later I had 2 different order numbers for the same exact order that I had cancelled AND THEY DEBITED by account TWICE. I called them and told me to get it right but they refused. The next day the second order dropped off. I was shocked to receive a box from them Friday and let me say, the quality is cheap and two of the throw pillows are not even stiched at the seams and the stuffing is hanging out...JUNK. I called them today to ask for a free return shipping label. The woman told me to dontate the stuff and I would get a refund in 3-5 days. I asked her what will the amount of the refund and she said $19! I told her that $38.63 had been taken from my account WITHOUT my permission and I wanted that put back. She told me I would have to pay for the "undamaged" pillow or pay $11 to have the box shipped back AND THEY WOULD NOT REFUND THE $5.99 handling fee at all. After 25 mins of being put on hold and having to reinvent the wheel I told her to shove off that I would go through PP. Thank goodness I used PayPay so I will get my money back.