Compare Man and Van have proven to be a very interesting company. Like many others on this website, I had a negative experience where they changed removal company on me last minute which resulted in me being having to pay extra for a service that was below par (items were broken and I got complaints from other residents). What was worse that in trying to raise a complaint, I was ignored and told someone would call me back which they never did despite raising the matter 6 times. Instead they hire a answering service who say they will pass on messages but won't reveal who they are, who is getting the messages and do not even seem to have a log of previous conversations which seems very suspicious. It seems like Compare the Man and Van are happy to take money but not happy to be contacted in any way