esServicesReviewsPhotosAbout Reviews from the web 2.3/5REVIEWS.io · 23 reviews Google review summary 4.7 (1,060) Google reviews All driver 74 website 66 efficient 63 polite 39 +6 Sort by Most relevant Newest Highest Lowest Tony Devey Tony Devey 1 review a week agoNEW Critical: Professionalism, Punctuality, Quality, Value Words cannot describe how bad our experience with this 'company' is - DO NOT GO ANYWHERE NEAR THEM. My experience - hired a driver through CTMAV, even rang him two days before to confirm. Got a text an hour before he was due saying he was going to be with us... He didn't turn up. Had to call him - , he told us a story about his van breaking down and that the company would be sending another driver. No one came. Rang CTMAV - just an answering service. We thought we had been scammed. No-one rang back for another 3 HOURS; we were left in a really terrible situation, belongings on the pavement. Eventually, someone called and we had to beg, literally beg, them to find a driver. We had paid upfront! Appalling. 7 hours later, a driver turned up, and demanded another £30 on top of everything else, even though we had paid for two and it was well within that. Other reviews have said the same, so presume this is a common tactic. The worst, absolutely diabolical customer service I have ever come across; words cannot describe how awful this experience was. We've since had no acknowledgement of how bad this was, no refund and certainly no apology from CTMAV. I say again, because I sincerely do not want anyone else to go through what we went through - DO NOT USE THIS COMPANY. Do not trust them, they could do to you what they did to me.