Scammers or Unprofessional? I think Scammers Never written a bad review in my life, just don't bother and maybe they had a bad day. I have been a part of businesses and sometimes employees or employers let you down but not this time.... This is a real scam. They take your payment and do not confirm with the driver before sending you a confirmation. No driver turned up so I called, he said he didn't take the job but if I pay cash he'd take me. Their customer service team takes queries and relays them through email to the operations team which doesn't get back to you. They cannot answer simple questions like "who is your manager?" or "who owns this company?" saying it is private even though it is actually public on Companies House. Probably fake. I'm pretty certain I've spoken to the same American/Canadian lady who 4 times - all with a different alias before they blocked me for simply asking for a call back. Still no refund, no one has gotten back to me. It's total sham. Probably fake positive reviews online from their side. Do not use this company!