As a first time buyer from Decor Steals I am very disappointed in the product I received. As others have reported, the color was not as represented on the picture and the top piece was definitely warped and looks awful. I am also disappointed that I cannot exchange it but because of other reviews I see, I would be afraid of getting another with the same problems. Decor Steals was very quick to reach out to me in regard the damaged product I received. They were quick to help resolve the problem. I very much like the lantern, especially the arched windows. I was happy with their customer service.