I also was scammed and told it would only cost $28.99 to unlock my phone then found it was only an eligibility fee to see if my phone was eligible and that it met all criteria to release the unlock I have the email stating so, then said they needed $50 to unlock my phone at the standard service and came back with it not being unlocked and said I now have to pay $322.00 to 100% unlock the phone all of a sudden? This was not advertised when I was going thru the motions of trying to unlock my device. Now they only offer not a refund but a credit of what I already spend $88.18 towards attempting an unlock on another eligible device. This is a scam!! And I’ve reported them to BBB to try and resolve a refund. I feel if I dispute it with my bank they may try and blacklist my phone. Beware of being up charged.