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Anonymous
The food was ordered and then timed out and said the order was canceled. When I reordered I looked into current ongoing orders and only one was going through, when it came it came with only one dasher and one bag. Everything pointed towards us having one order but when looking in the morning it charged us twice. Two delivery fees and all these separate charges for one charge, honestly very disappointed in how they treat customers, especially repeat ones like me. When I asked for a refund they refused, and I was disgusted at how they offered only the dasher tip to be refunded. Really throwing their own workers under the bus.
4 years ago
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DoorDash has a 1.3 average rating from 23,590 reviews

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