I’ve placed 8 orders in total, 5 had major problems. I’ve had the wrong items delivered (I’m diabetic and need sugar free and I’ve received regular items, not as substitutions). I’ve had orders left at the wrong house on a completely different street, I had no idea where so I had to wait for the dasher to retrieve the items and bring them to my house an hour later. They don’t knock or ring the bell to let me know they have delivered my orders. I’ve ordered fast food and wasn’t notified until 45 minutes later that it was dropped off. Most recently, I placed a $97 order to KFC on Christmas Eve, when the dasher got there they said they were closing. The app said they were open till 5pm, I placed the order at 3:50pm, it was 4pm. I contacted support, I was told they canceled the order and issued me a refund, 4 days later and I’ve heard nothing, received no confirmation email. I contacted support again and was told no refund was issued. They said they would issue the refund since it was customer service who canceled the order, not me. I’m still waiting for confirmation. I’ve had issues with orders, dashers and customer service. I’ll never use their service again, which sucks since they’re the only delivery service where I live!