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Doordash is very convenient and customer service pretty responsive overall, but I am Sooo disappointed that they don't disclose the location they will be picking up from until after you order and receive the confirmation email. By that time it's too late to conveniently cancel through the app. This is a big deal for me, especially because I recently had a doordash order picked up from a location that has know health issues, and the location was 5 miles or so further from my location than a closer one. In order for me to continue my account with doordash, after about 6 yrs, they must change this policy! They must, like Uber Eats already does, show the location that your order (especially food) will be coming from prior to ordering. Now I understand that they may have more dashers available near some locations than others, but please atleast give the consumer an opportunity to decide if they must wait longer for their order as a result of location availability. They shouldn't be allowed to choose what location your food is coming from when you would never in a million years eat at the location they decide to pick up from.
2 years ago
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DoorDash has a 1.3 average rating from 23,588 reviews

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