Today, Wednesday, I filed a bank claim on DoorDash. Saturday I made a $73 order and received it. Complete. An hour later I get an email notify of $104 extra for substitutions! Which I never authorized nor received. Called DD at once. Offered $57 Dash credit. I demanded full refund and to method- my card- used to pay. They agreed to my appeal and said 3 days. Day 4 I call. Support keeps cutting my off. Email support fails. Finally I get one on Chat. She says I’m filing too late for any action. Meaning support was stalling. I started this claim the hour it showed up on the 2nd. Now I don’t have a penny from this and they fully cut me off.
2 months ago
DoorDash has a
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