Absolutely awful. The customer service is atrocious, and the delivery drivers are untrustworthy. Despite my previous bad experiences, I foolishly placed another order today. Regrettably, my suspicions were confirmed when a dasher named Lauren, whom I've never had before, turned out to be a thief just like a previous dasher named Michelle. Despite my concerns, DoorDash insisted I wait for the delivery. Predictably, Lauren never showed up, just like Michelle before her. This isn't the first time this has happened; I had the same ordeal with Michelle a few days ago. After wasting hours on the phone, DoorDash reluctantly agreed to credit me, but today they refused. Frustrated and fed up, I've decided to delete my DoorDash account altogether. Beware of DoorDash – they're a nightmare to deal with. I recommend using the restaurant's website directly or other delivery services like Grubhub or Uber Eats. My experience with DoorDash has been nothing short of hellish.
4 weeks ago
DoorDash has a
1.3
average rating
from
21,099
reviews
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