Ordered a bottle of wine like have so many times in the past. For some reason the driver had technical difficulties scanning my ID. He called CS on speaker and he was told to take the wine back to the store. Whatever, tech issues happen but I then contacted CS and requested a refund and they said it they will send it someone. I call again, I get a one sentence answer and they hang up on me. Next, I get an email denying my refund! So I have no wine and am out 23.00. Never again and will be disputing with my bank. I have included a phot of nothing as that is what I received!