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Lauren
If I could I would select zero stars. Their dasher dropped and spilled my soup order and delivered as is. I contacted their support and they would only refund $10 for the $40 order. Next, they charged my card for a DoorPass which I did not authorize. Next, they charged my card a second time for the order. I spent over an hour on the phone with them because their rep cannot do simple math. Then another rep said they would credit the second charge to my account. I still do not see any of these refunds or credits. And why do they think it's okay to charge my card without my authorization and credit my account to force me to spend my money on DoorDash? I told them repeatedly I don't want store credit because I will not use them again and that doesn't mean anything to them. I have cancelled that card. I feel like I've been robbed.
1 month ago
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DoorDash has a 1.3 average rating from 22,066 reviews

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