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Jennifer
DoorDash canceled my order on me because the exit the driver tried to get off of was closed so he had to continue 15 minutes further up the highway to the next city just to turn around. The driver was willing to deliver the order still but DoorDash canceled the order anyways. We had 5 extra large pizzas that we were waiting for and a house full of guests and hungry kids. I had tried to contact the driver to tell him that his gps was bringing him to a closed exit, but it was too late. Luckily that gave the driver my number to contact me back. He called and told me that they canceled the order on him and told him to dispose of the pizzas, so he said he would just bring them to us anyways if I gave him my address. We gave him a big tip to help him out since DoorDash would then not be paying him either. The driver was great… DoorDash needs to get some better policies on how to treat their customers and their employees.
1 month ago
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DoorDash has a 1.3 average rating from 22,066 reviews

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