In a time where restaurants have no excuse to miss things on a clients order before it walks out the door, they seem to think that because they have a captive audience not in their face they can slack on the details. Restaurants like Buffalo Wild Wings where they can’t follow an easy order and give you a complete wrong meal but out it in a box with the correct labels of what your ordered. Chili’s, where again the meal ticket receipt is correct and yet the condiments request are completely ignored, items made incorrectly and poor presentation. Anthony’s Coal Fired Pizza, where the person taking the order over the phone can’t take the order right after multiple corrections and then at the last time can repeat it right but still enters the wrong order. Restaurants have a great opportunity to something really amazing but if you do not want to pay attention to the details because you do not have a client in your face about mistakes then clearly you are looking to scam clients because you have no problem up charging for delivery, specific order requests and extras and yet do not include what you promised. In short...you need to get your acts together or your companies will not survive as you hope too.