Thomas Merry
Hopeless and totally useless company…avoid at all costs!! DX notified me by email and txt msg that my order would be delivered today 28/3/24. Unlike most courier companies they do not offer a delivery window but instead advise that delivery will take place on that date between 9-5 I presume. I had to take time off work to be in to take receipt of my parcel. It never arrived and DX simply updated delivery to anytime on Saturday coming which is a further two days away. I tried contacting DX for a proper explanation as to why delivery did not take place today as promised but it’s impossible to speak with a human just machines so I’m no further forward. There are FAR SUPERIOR courier firms out there…avoid DX like the plague!
4 weeks ago
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DX has a 1.2 average rating from 1,463 reviews

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