Anonymous
I flew yesterday from Edinburgh to Amsterdam then Tel Aviv. I heard it was busy so arrived 3 hours before my flight. Check-in still did not open until 2h10mins before the flight. Took 1.5 hours to queue and drop off a bag. Not enough check-in staff on the desks, this was blatantly obvious. Security then took 25 minutes. Boarding went ok we were about 15 minutes late by then..but they allowed too many people onto the plane with large carry on bags for a full flight. Bags had to be removed and put in the hold. We then had to wait another 10-15 minutes for push back as no one was available. The KLM cabin crew were also remarking that it is obvious that there is a lack of staff at Edinburgh airport. Ended up with over an hour of delay in take off and my bag not making it onto my connecting flight, So no clothes change, toiletries etc now in Israel. Don't know when my bag will show up of how it will get it to me on an offshore platform. Edinburgh airport is now larger and handling more flights than before, but it is actually an embarrassment to Scotland with the apparent chaos at check-in and security.
3 months ago
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