Dreadful experience with rude staff. We were on an early morning flight with our three grandchildren, to begin with the lady in charge of the queue for baggage drop off clearly did not want to be there, mannerism was terrible, especially as this was a flight full of young children going to Finland for an exciting time. Next was the security, staff were shouting at everybody about the trays, my grandchildren were upset as they did not know what to do. When we finally got jackets, bags, electronics on separate trays we went to go through the scanner, when a lady let out a roar at us and shouted boots off. By this time my grandchildren were in tears. Finally after waiting to find another tray for shoes and boots, we went through the scanner. It beeped for my youngest grandchild and she was told to stand aside, as she was clearly frightened I went to go to her and was rudely told to stand back. By this time our trays had all collected at the bottom, another rude person shouted take the trays off. Rather difficult when you have to look after children and collect 5 separate trays. Totally spoilt the start of my grandchildren's holiday. I felt really embarrassed and ashamed this was a Scottish airport as I have never experienced this rudeness in any other airport. I must add though there was one very nice lady at the start, she saw we were a family and tried to keep us together. I would like to suggest you have better check in facilities for people travelling with young children and train your staff to be more tolerant with people and smile now and again.